Retail Shipping Information

FREIGHT CHARGES

Unless otherwise specified by us, all United States and Canada orders will be shipped either UPS Ground, FedEx Ground or the U.S. Postal Service. Freight charges are automatically applied to each order, and are based on the dollar amount of the order being shipped to one address. (California residents will also be charged 9.50% sales tax.) .

SHIPPING:

 Rate Name Condition Transit Time Price
Alaska, Hawaii, and Puerto Rico $0.00-$89.00 23.95
Alaska, Hawaii, and Puerto Rico $90.00-$179.00 47.90
Economy $90.00-$179.00 28.95
Economy $180.00-$269.00 5 to 8 business days 19.90
Economy $270.00-$360.00 5 to 8 business days 39.85
Economy $361.00-$450.00 5 to 8 business days 39.80
Ground (2-8 business day) - 9.95
Next Day Air Saver (1 business day) - 57.95
Second Day Air (2 business days) - 29.95
Three Day Select (3 business days) - 23.95

 

Next Day Air, Second Day Air, and Three Day Select orders’ processing timing will be confirmed via email. Most orders received before 10:00 AM PST Monday through Friday will be shipped the same day, and orders received after 10:00 AM, will be shipped the following business day. Orders received during the weekend will be shipped on Monday. Occasionally, rush orders are not able to be shipped on the same day even if received before 10:00 AM, and thus the reason why orders are confirmed at the time the order is reviewed by Up and Away.

Ground:

Orders will be shipped to arrive within 2-8 business days. 

Three Day Select:

Orders will arrive three business days after they are shipped.

Second Day Air:

Second Day Air orders will arrive two business days after they are shipped.

Next Day Air Saver:

Next Day Air orders will arrive one business day after they are shipped.

Orders shipped to Alaska, Hawaii, and Puerto Rico are shipped by UPS Ground, FedEx Ground, or U.S. Postal Service. 

INTERNATIONAL ORDERS

Please read the following terms carefully before placing your order.

International orders are handled on an order-by-order basis. Please email us with your order and full shipping address and we will advise what the order cost will be. If approved, you will receive a PayPal money request for this amount. Once we have received your payment, we will process your order and provide tracking information to you. Please be sure to include your telephone number with your order.

Canada

Shipping to Canada is via UPS International Standard Ground service, DHL or FedEx Ground. UPS Worldwide Expedited (estimated at 2 business days) and UPS Worldwide Express Saver (estimated at 1 business day) are also available. 

All Other Countries

International orders to any other country are sent via DHL, FedEx, or the U.S. Postal Service, and generally take between five and fourteen days. 

Customs and Duties

You, the customer, are responsible for all customs, duties, and taxes. For information on duties, please contact your local customs office.

Please note that should you refuse your shipment by not paying the charges, we will not issue credit for your order, nor will we pay to have the package returned to us. The customs office will destroy the merchandise. Please check with your local office before making a purchase.